Our approach to privacy

Book Lovers Bookshop takes your privacy very seriously. This notice explains how we use all or any information submitted on our site.

How we use information

When you order something on our website, we only use the information that you provide us with to complete that order.  We never share this information with any other person or entity except in order to complete your order.  Your information is then deleted.

When you give us your email address or phone number for the purpose of an enquiry or order, we will reply to that email address or phone number but we will not share it with any other person or entity and we will not use it for any other purpose ourselves. Your information is then deleted.

On our website you can choose to sign-up to our newsletter using your email address. We will use that email address only for that purpose and will not share it with any other person or entity other than with Mailchimp, which is the entity we partner with to take care of the technical dispatch of our newsletters. Should you wish to be removed from our Mailing List, you can do so at any time by clicking unsubscribe on the Newsletter email.

Card Purchases

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, email address, phone number and address. Your personal information will be used for the specific reasons stated above only.

When you purchase a product through our website, we do not retain your credit card information. Instead that information passes directly from you to our online payment processor. We will only get in touch with you, using your provided contact details, regarding any changes to events, event cancellations or refunds. For more information on refunds, please see our terms and conditions.

Our company is hosted on the Squarespace.com platform. Squarespace.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Squarespace.com’s data storage, databases and the general Squarespace.com applications. They store your data on secure servers behind a firewall.

Our online shop is currently not live. But our payment privacy policy will be updated here as soon as it is live.

Cookies

Cookies are small files that contain information that are transferred to your computer’s hard drive. We use them rarely, but we do use them when beneficial for your online shopping experience - for example, during the purchase process on our website where the use of cookies speeds up return visits and helps provide us with information about the shopping cart and identify any changes. No personal information is stored within these cookies.

Changes to our privacy policy

Any changes to this policy will be posted on this page.

Questions

If you have any questions in relation to our privacy policy, please do not hesitate to contact us at bookloversbookshopedi@gmail.com.

This privacy policy has been reviewed and amended for the purpose of the General Data Protection Regulations which came into force on 25th May 2018 and is kept regularly under review. The legal name of the company controlling data for the purposes of the regulations is Book Lovers Bookshop Ltd, trading as Book Lovers Bookshop.

Our registered office is 6 Melville Terrace Edinburgh, EH9 1ND.